Verify a Call
Confirming the legitimacy of our research calls
Why you may have received a call
If you recently reported a crime or incident to the police, you may have been selected to take part in an independent survey about your experience.
We conduct research and victim satisfaction surveys on behalf of Police and Crime Commissioners and policing bodies to understand how victims experience police services and support.
Your feedback is valuable in helping to improve services for victims of crime.
Participation is completely voluntary
You can choose whether or not to take part in the survey
You can stop the survey at any time
You can skip any questions you do not wish to answer
Your responses will not affect any police investigation or support you receive.
The survey is independent
Our organisation operates independently from the police and other organisations. This means you can provide honest feedback about your experience without concern.
All responses are confidential and reported anonymously.
What we will never ask for
To protect your security, Victim Experience will never ask you for:
- Bank account details or sort codes
- Payment card information
- Passwords or PIN numbers
- National Insurance numbers
- Any form of payment
Verify our contact details
If you have any concerns about a call you have received, or would like to verify that it came from Victim Experience, please contact us:
01722 444 023
wiltshire@victim-experience.co.uk
Independent insight into victim satisfaction 