Information and Support

If you have been affected by crime, there are organisations and services available that may be able to support you.

This page includes information about emotional wellbeing, practical support, safeguarding, victim support, domestic abuse, and specialist services across Wiltshire and Swindon.

Some services provide immediate support, while others offer ongoing emotional or practical help.

All services listed below are independent from Wiltshire Police unless otherwise stated.

If you are in immediate danger, always call 999.

If you need to report a non-emergency crime, contact Wiltshire Police on 101.

Local Wiltshire and Swindon Support

Mental Health and Wellbeing

Wiltshire Council Mental Health and Wellbeing

Provides information and signposting for mental health and wellbeing services across Wiltshire. Click here

Swindon Borough Council Mental Wellbeing

Provides information and signposting for mental health and wellbeing services across Swindon. Click here

Avon and Wiltshire Mental Health Partnership NHS Trust

Provides NHS mental health services across Wiltshire and Swindon, including crisis support and community mental health services. Click here

Victim Support and Domestic Abuse Services

First Light

Provides support for people affected by domestic abuse, sexual violence and abuse. Services include emotional support, advocacy, advice, and recovery support. Click here

FearFree

Provides support for adults, children and young people affected by domestic abuse, sexual violence, stalking, exploitation, and harmful behaviours. Click here

Housing and Homelessness Support

Alabaré

Provides housing, homelessness and wellbeing support services for vulnerable people across Wiltshire. Click here

Children, Young People and Families

Wiltshire Children and Young People Emotional Wellbeing Services

Information and support for children and young people experiencing emotional wellbeing or mental health difficulties. Click here

For more Wiltshire and Swindon support services:

Mental health and wellbeing click here

Specialist services click here

National Support Organisations

Emotional Wellbeing and Mental Health

Mind

Provides mental health information, advice and support. Click here

Samaritans

Provides confidential emotional support 24 hours a day for anyone struggling to cope. Click here

Shout

Free 24/7 confidential text support service for people in crisis. Text “SHOUT” to 85258 or click here

Victim Support

Independent support for people affected by crime, including emotional and practical support. Click here

Victims’ Commissioner for England and Wales

Information about victims’ rights and the Victims’ Code. Click here

Domestic Abuse and Stalking

National Domestic Abuse Helpline

24-hour support and advice for people experiencing domestic abuse. Click here

Women’s Aid

Support and information for women affected by domestic abuse. Click here

Men’s Advice Line

Confidential support for male victims of domestic abuse. Click here

Galop

Support for LGBT+ people experiencing abuse, violence or hate crime. Click here

Suzy Lamplugh Trust

Provides information and support relating to personal safety and stalking. Click here

Sexual Violence and Abuse

Rape Crisis England and Wales

Support and information for people affected by sexual violence and abuse. Click here

SurvivorsUK

Support services for male and non-binary survivors of sexual violence and abuse. Click here

Hate Crime Support

True Vision

Information about hate crime and online reporting. Click here

Stop Hate UK

Independent hate crime reporting and support services. Click here

Young People and Families

Childline

Free confidential support for children and young people. Click here

NSPCC

Support and advice for children, young people and families. Click here

Barnardo’s

Support services for children, young people and families. Click here

Bereavement Support

Cruse Bereavement Support

Provides bereavement support and counselling. Click here

Winston’s Wish

Bereavement support for children and young people. Click here

Crisis and Emergency Help

Emergency

Call 999 if:

someone is in immediate danger
a crime is happening now
urgent medical support is needed

Non-Emergency Police

Call 101 or visit:
Wiltshire Police Online Services

NHS Urgent Mental Health Support

Call NHS 111 and select option 2 for urgent mental health support.

Accessibility and Additional Support

If you need information in another language, require communication support, or need help accessing services, please contact the relevant organisation directly to discuss available support options.

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